Unable to log in AVRWebpublisher as administrator

Discussion in 'WebPublisher' started by _Robert3378, Feb 8, 2014.

  1. _Robert3378

    _Robert3378 New Member

    Hi,
    when I load the AVRWebpublisher site, i am unable to log in with the default username and password. According to the knowledge base, I am using the right default administrator name and password. What can be the problem?
  2. Varga Ádám

    Varga Ádám Guest

    Welcome to the forums! It's hard to say, what exactly is denying you from login. So the login screen displays properly, but you cant login with the default values? Do you have the AVReporter database installed too?
  3. _Robert3378

    _Robert3378 New Member

    Indeed, the login screen is shown, it just doesn't accept the default administrator data to sign in...
    No, I do not have the AVReporer database installed, because I only plan to use Webpublisher. Does it also have to be installed?
  4. Varga Ádám

    Varga Ádám Guest

    The AVReporter database is a pre-requirement for Webpublisher, unfortunately the installer package does not not warn the user about that. Hopefully this should solve your problem.
  5. _Robert3378

    _Robert3378 New Member

    Thank you, I am able to log in now! :)
  6. avreporter

    avreporter Administrator Staff Member

    - Make sure you have the AVReporter database installed.
    It should be available as ".\KONSYS" using login name "sa" and password.
    - Open SQL Management Studio and log into ".\KONSYS" with username "sa" and password.
    - Delete database "aspnetdb".
    - Go to "c:\Inetpub\wwwroot\AVRWEBPublisher\Groups\". This directory contains all the reports that belong to
    security groups. Make sure you back up everything you may need and want to restore later, then delete the
    contents of this directory (including subdirectories).
    Skip this step if the "Groups" directory does not exist.
    - Go to "c:\Inetpub\wwwroot\AVRWEBPublisher\Users\". This directory contains all the reports that belong to
    individual user accounts. Make sure you back up everything you may need and want to restore later, then delete
    the contents of this directory (including subdirectories).
    Skip this step if the "Users" directory does not exist.
    - If you have a 64-bit system start a command prompt and execute the following command:
    "c:\Windows\Microsoft.NET\Framework64\v2.0.50727\aspnet_regsql.exe -S localhost\konsys -A all -U sa -P dbmaster"
    - If you have a 32-bit system start a command prompt and execute the following command:
    "c:\Windows\Microsoft.NET\Framework\v2.0.50727\aspnet_regsql.exe -S localhost\konsys -A all -U sa -P dbmaster"
    - Log into AVRWEBPublisher. A default administrator account will be created.
    - Now you can recreate your groups and users and restore their reports.
    NOTE: attempting to restore reports of a group or user before they are recreated inside AVRWEBPublisher has no
    effect.

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