I disconnected one of our meters The meter was a Modbus TCP type. What I found was that it took quite a while for the AV Reporter software to automatically reconnect to the meter. Here are the disconnection and reconnection times. First disconnection time: 4:25:00 PM Web pages of course don’t update for this time period AV Reporter disconnection alarm time: 4:25:17 PM Reconnected time the Modbus TCP meter: 4:27:30 PM Auto re-connection time by AV Reporter: 4:40:00 PM Second disconnection time: 4:46:00 PM AV Reporter disconnection alarm time: 4:46:23 PM Reconnected time the Modbus TCP meter: 4:48:00 PM Auto re-connection time by AV Reporter: 5:01:00 PM Could you let me know if this is normal and if it is can we speed the response for meter auto re-connection in some way within AV Reporter? I know we can manually re-initialize the meter but if the software is unmanned this can’t be done and if there are many meters it becomes impractical. Also this re-connection time affects the data logging for our Voltage/Current and Power reports.
The config file of Realtime Dataservice contains a setting about device reconnection time. C:\Program Files\KONsys\AVReporter\AVR Real-time DataService\RealTime_DataService.exe.config Value 900 means 900 seconds = 15 minutes. It is possible to modify this, but the right value depends on the number of the meters. Modify it only on your own responsibility!!!
