If the dynamic dashboard is locked You have to check the followings: - The realtime dataservice is running. - The service settings are correct. (After modification the service must be restart.) 1. AVRDATA database connection 2. aspnetdb database connection 3. AVRRelatimeDataService url (It could be "localhost" (example: http://localhost/AVRRealtimeDataService) or computer name (example: http://PC/AVRRealtimeDataService) or external domain name (example: http://www.domain-name.com.)) Important: The realtime service url must be equals the AVRWebpublisher "baseAddress" settings in the web.config!
Check the user settings in the AVRWebPublisher. System settings >> Manage user accounts >> Modify User >> You can not modify the dynamic dashboard when it is locked or the editing is disabled.
Good day, I am having the "Dashboard locked" when using a remote computer on the network. The browsers that I have tried are Internet Explorer and Firefox. I have checked the above and all is as illustrated however I don't understand this that was written (red text) in the solution, " Important: The realtime service url must be equals the AVRWebpublisher "baseAddress" settings in the web.config!" Have tried various log-on accounts however with the same result. AVRWEBPublisher works correctly on the AVR server machine. All dashboards were created using the AVR server and IE 8. AVReport WEBPublisher server: Windows Server 2008 R2 SQL Server 2008 Remote PC: Windows 7 Professional Web Browser: Firefox and IE 9 Additional information: When using WEBPublisher on the server, http://localhost/AVRWEBPublisher is functional however when using http://<servername>/AVRWEBPublisher or http://<IP address>/AVRWEBPublisher as the url, WEBPublisher fails. Kind regards
