1. How to trigger an email for the communication error alarms?

Discussion in 'AVReporter Questions' started by Nagy Ottó, Oct 13, 2015.

  1. Nagy Ottó

    Nagy Ottó Administrator Staff Member

    You can set AlarmGroup’s in Realtime Device manager
    TL_2.png

    After add a new alarmgroup please click on „Update project modifications” button.
    In AVRWebPublisher module you can create users and security groups. You can bind the Alarmgroup to a security group. Every user who belongs to the security group will receive the email, if you set the same Alarmgroup in realtime device manager module Alarms section.
    Please see the following post for more details:
    http://forum.konsys-international.com/index.php?threads/how-can-i-send-alarm-by-sms.11745/#post-12203
    Post number: #11, #12, #13.
    Nagy Ottó, Oct 13, 2015
    #1
  2. Nagy Ottó

    Nagy Ottó Administrator Staff Member

    Does the communications error alarm belong to any alarm group?
    Nagy Ottó, Oct 13, 2015
    #2
  3. Nagy Ottó

    Nagy Ottó Administrator Staff Member

    Open the Realtime_DataService.exe.config file.

    You need find this node:
    TL_3.png

    The „1” value means the ID of the AlarmGroup.
    Please navigate in Realtime Device Manager to the Alarmgroups section:
    TL_4.png

    Press the right mouse button on the table and select „Show Id Column”. You will see the ID’s in the first column that you need enter to the above xml script.
    TL_5.png

    Save the config file and restart the RealTime service from Device Manager or from Windows Services.
    Nagy Ottó, Oct 13, 2015
    #3

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